Reading and reviewing books that matter!
Master the Matrix 7 Essentials to Getting Things Done in Complex Organizations
by Susan Z. Finetry
Matrix roles are everywhere. The field customer contact person who has to work through a maze of resources to write contracts, negotiate delivery and troubleshoot product issues is in a matrix role. The product manager in Italy who is simultaneously accountable for numbers in her country, region and business unit despite the fact they are in conflict, is in a matrix role. And the HR person who reports to a globalized HR function, with a dotted line to the head of the business they support? Yes, again a matrix role.
Master the Matrix: 7 Essentials for Getting Things Done in Complex Organizations is based on the experiences and ideas of over 100 matrix practitioners.
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